Insurance & Billing
Insurance
Our practice participates in many health plans, though participation may change without notice. Each insurance carrier typically has many different plans so it is the insured’s responsibility to understand their benefits.
Insurances We Accept
- Aetna
- Aetna US Healthcare Inc.
- Allways Health Partners
- Blue Choice
- Blue Cross Blue Shield
- (except Anthem of NH)
- Cigna
- Fallon (select plans only)
- Harvard Pilgrim Health Care
- Healthcare Value Management
- Healthsource
- HMO Blue
- Masshealth **Wellsense- Boston Children’s Hospital Aco ** ONLY
- Private Healthcare Systems
- Tufts HMO
- Unicare
- United Healthcare
Insurances We do Not Accept
- Aetna Beech Street
- Allways Value HMO Select Plan
- Cigna Local Plus
- Fallon Wellforce ACO
- Fallon Direct Care & Commonwealth Care
- Harvard Pilgrim NH HMO ElevateHealth
- Health Plans Inc. BMC Select Network
- Humana (all non-choice care PPO products)
- International Plans, such as Aetna or Cigna International
- NH Medicaid, including AmeriHealth Caritas NH
- Tufts Health Direct with Boston Childrens ACO
- Tufts Health Unify & Tufts Together MCO
- Tufts Steward Plan
insurances We do not accept for new patients
- TriCare
Billing
It is our office policy to expect payment at the time of service unless prior arrangements have been made. If your insurance company requires a co-payment, we require that to be paid at the time of your visit. As of March 1, 2022, we will no longer accept cash payments. Payments can be made via debit/credit (including MasterCard, Visa, Discover, and American Express) or check. We also offer discounts for services when the charges are paid in full at the time of the visit. Please note that this does not apply to co-payments or coinsurance when the remainder of the bill is paid by your health plan.
We are aware that unforeseen problems may arise and cause a family to encounter financial problems. Please call our Billing Department, Cornerstone, at 978-322-0778 if you have any questions or concerns about paying your bill.
5 Reasons Why You May Receive a Bill After a Well Child Visit
Making a Payment Online
Payments can be made through MyChart for patient or proxy accounts with billing access. Please note that only one proxy account may have this access, but please call the office if you feel you should have this billing access but do not.
To make a payment without this access, you may “Pay as Guest” using the “Make Payment” link below. You will need the account number on your statement but will not have access to past payments or balances.
For balances from Dates of Service before March 31, 2020, please call the office.
Right to Receive a Good Faith Estimate of Expected Charges for the Uninsured
Under the No Surprises Act, all health care providers are required to give uninsured patients (those who don’t have insurance or who are not using insurance) an estimate of the amount they will be billed for scheduled items or services or upon request for other non-emergency items or services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the No Surprises Helpdesk at 1-800-985-3059.