Statement of Non-Discrimination

Our commitment under federal civil rights law, and how to raise a concern.

Forms & Resources

Non-discrimination and language access

Woburn and North Andover Pediatrics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Woburn and North Andover Pediatrics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Woburn and North Andover Pediatrics provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Woburn and North Andover Pediatrics provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact our office administrator.

Filing a grievance

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Office Administrator
7 Alfred Street, Baldwin Park II
Woburn, MA 01801
Phone: (781) 933-6236

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our office administrator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019 · 800-537-7697 (TDD)

Language assistance

Free language assistance services are available. Call (781) 933-6236.

  • Español — ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
  • 繁體中文 — 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。
  • Tiếng Việt — CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
  • 한국어 — 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
  • Tagalog — PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.
  • Русский — ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
  • العربية — ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.
  • Kreyòl Ayisyen — ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.
  • Français — ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.
  • Polski — UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.
  • Português — ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis.
  • Italiano — ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti.

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